I am very unhappy, and feel betrayed.
I made a car rental reservation for our holiday with DouYouSpain.com because of their promise on the website: "Lowest Price - Guaranteed: From the day you order until the day of your trip, we'll beat any other quote you receive".
A day after the reservation I come across a much better offer for the same car, and ask DoYouSpain to beat the quote I received. They say they will not beat the quote because the price they quoted is allready a discount price. To me this is just making up excuses - so they do not have to uphold their lowest price guarantee policy.
- The price of the order from DoYouSpain EURO 869,60 + Supplement Charge EURO 1.000,00 = EURO 1.869,60 total.
- The price of the quote from Discovercars.com EURO 864,68 + Supplement Charge EURO 560,00 = EURO 1.424,68 total.
From a very dissatisfied customer,
Daniel Breuker
Sterke punten
Clear website, rapid reservation
Zwakke punten
They do not uphold their Lowest Price Guarantee, so their promise is dishonest
Bezoek DoYouSpain Reviews over DoYouSpain