I rented a car from Goldcar/Rhodium at Rome airport 11-19 august 2018. First they did not want to give me a car unless I paid 200 euro extra for full insurance coverage which I did not want. The reason given was that my full first name was not printed on the credit card only the initial. This is never the case on a credit card.
Then when I asked the persons name and to speak to his supervisor, they refused to give me a car at all. We had to call the police to get them to give us a car but only after we agreed to pay the extra insurance costs of 200 euro.
This is truly stealing. If they donot want to rent cars without full insurance coverage, they should not offer them!!!
Sterke punten
geen
Zwakke punten
We werden onbeleefd behandeld en opgelicht.
Bezoek Goldcar Reviews over Goldcar