Nothing against the customer service, they are doing their job. My issue is that I got charged 150 euros by this company due to an automatic extension from the app itself. And when calling the company, I asked them to stop my reservation. But their "office" rejected. Instead of renting the car 2 hours, it was rented 1 day and 2 hours. This company may have stole 150 euros, but lost a lifetime loyal customer who is forever unhappy with their bad service. This company steals money from customers
Sterke punten
I feel bad for their customer service because thay have nothing to do and they can't help.
Zwakke punten
The worst app ever. And the people who work in the "office" who decide to steal from clients are the weakness. If they are willing to steal from there customers, imagine what they do for their staff and employees