do not use goldcar
Review over GoldcarWe arrived late in Santander airport where we picked up our car. An employee of Gold car gave us a receipt indicating the damages already on the car (there was damage to each side of the car). The staff at the desk - who did not accompany us outside - told us to check the car with the damages.
Unfortunately , the parking was not lit. With the light of our phone we checked the car but did not pay attention to the rims of the car.
When returning the car, the Goldcar employee mentioned an damage to the rim of the car, a damage we did surely did not cause. It seemed that the man immediately saw this (small) injury as if he had already known that there was a problem.
The employee who received us was very rude and did not want to listen to our story. The only thing he reported was that we had chosen a cheaper insurance instead of taking the Goldcar insurance. However, we took full insurance with Rentalcars.
We read on many platforms similar cases about Goldcar. Please check the car carefully before taking it away and make as much pictures as possible. It really looks as though Goldcar is not a reliable company for renting cars.
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