Run away from greenwheels!
Review over GreenwheelsRun away from greenwheels
As a former client of greenwheels i highly not recomend using greenwheels.
Costs:
Though it's a car sharing company, costs are higher than regular rental agencies. e.g. 4h rental (drive to ikea, shop, drive back) costs around 90eur; 3 day weekend break (800km drive) - ~600eur. at the end of the trip you cannot see the costs; you need to wait a couple of weeks (weeks, yes) for the invoice and usually that more than expected. on their website they advertise a lot the booking fees, while the price per km is not that visible -- if you travel for
Client services:
Client services is probably the worst possible experience ever: i've asked to explain that 600eur costs and i've been admonished and scolded that i didn't read the t&c; also i had to remind them a couple of times (4 weeks) to send me back the deposit. I've asked them to tell me when should i expect the guarantee back and they refused to answer making just a referal to some notification they never send. proof they don;t care about client is that they never reply to bad reviews on play store.
Experience: cars are in bad condition. also, you cannot get a more naked car. For the price, rental companies give you upper or intermediate level of packages (highline for vw), but greenwheels gives you some sort of downgraded trendline. Cars are usually full of scratches, so before entering the vehicle you need to make a vigourous inspection and try to spot scratches that are not yet reported. otherwise you might be hold responsible. They seem to never fix the scratches. I wonder if they charge the clients for damages they never repair
Re-fueling: The booking fee includes gas (way to go greenwheels!), but you cannot refuel anywhere; only certain gas stations are eligible. too bad, in this case gas is on the client. also, after refueling you need to write with a pencil the no of km on a paper in the glovebox - stoneage stuff.
Pro: You can book a car in a couple of minutes. oh wait, add 20min to that because you need to make the scratch inspection first.