I am very unhappy, and feel betrayed.
I made a car rental reservation for our holiday with DouYouSpain.com because of their promise on the website: "Lowest Price - Guaranteed: From the day you order until the day of your trip, we'll beat any other quote you receive".
A day after the reservation I come across a much better offer for the same car, and ask DoYouSpain to beat the quote I received. They say they will not beat the quote because the price they quoted is allready a discount price. To me this is just making up excuses - so they do not have to uphold their lowest price guarantee policy.
- The price of the order from DoYouSpain EURO 869,60 + Supplement Charge EURO 1.000,00 = EURO 1.869,60 total.
- The price of the quote from Discovercars.com EURO 864,68 + Supplement Charge EURO 560,00 = EURO 1.424,68 total.
From a very dissatisfied customer,
Daniel Breuker
Sterke punten
Clear website, rapid reservation
Zwakke punten
They do not uphold their Lowest Price Guarantee, so their promise is dishonest
I am very unhappy, and feel betrayed.\\r\\nI made a car rental reservation for our holiday with DouYouSpain.com because of their promise on the website: \\\"Lowest Price - Guaranteed: From the day you order until the day of your trip, we'll beat any other quote you receive\\\".\\r\\n\\r\\nA day after the reservation I come across a much better offer for the same car, and ask DoYouSpain to beat the quote I received. They say they will not beat the quote because the price they quoted is allready a discount price. To me this is just making up excuses - so they do not have to uphold their lowest price guarantee policy.\\r\\n\\r\\n- The price of the order from DoYouSpain EURO 869,60 + Supplement Charge EURO 1.000,00 = EURO 1.869,60 total\\r\\n- The price of the quote from Discovercars.com EURO 864,68 + Supplement Charge EURO 560,00 = EURO 1.424,68 total\\r\\n\\r\\nFrom a very dissatisfied customer, Daniel Breuker
Sterke punten
Clear website, rapid reservation
Zwakke punten
They do not uphold their Lowest Price Guarantee, so their promise is dishonest
I am very unhappy, and feel betrayed.
I made a car rental reservation for our holiday with DouYouSpain.com because of their promise on the website: "Lowest Price - Guaranteed: From the day you order until the day of your trip, we'll beat any other quote you receive".
A day after the reservation I come across a much better offer for the same car, and ask DoYouSpain to beat the quote I received. They say they will not beat the quote because the price they quoted is allready a discount price. To me this is just making up excuses - so they do not have to uphold their lowest price guarantee policy.
- The price of the order from DoYouSpain EURO 869,60 + Supplement Charge EURO 1.000,00 = EURO 1.869,60 total
- The price of the quote from Discovercars.com EURO 864,68 + Supplement Charge EURO 560,00 = EURO 1.424,68 total
From a very dissatisfied customer,
Daniël Breuker
Sterke punten
Clear website, rapid reservation
Zwakke punten
They do not uphold their Lowest Price Guarantee, so their promise is dishonest