Goldcar - overcharging - slechte service
Review over GoldcarI have booked my rental car via booking.com / rental cars and paid the charges for the hire and full package of insurances. At arrival in Mallorca I had to pay a deposit (as was told to me) of 218,76 which would be returned after returning the car without damage and a full tank. So I returned the car with a full tank, refilled again at the gas station close to the airport, clean and without damage. However, only 113 was returned on my credit card account without any explanation. So returned according the guidelines & without damage and still no refund of the deposit. I reported an incident on their webpage but no response. I called Goldcar in Spain but the call center representative could not help.
Hopefuly my credit card company can help.
Sterke punten
geen
Zwakke punten
GEEN service